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A small number of Weller 100
soldering irons were manufactured with defective power
cords, which could break where the cord meets the iron's handle.
Cooper Hand Tools, is recalling all Weller 100 irons that
were manufactured between 8/06 and 5/10. Here are the answers to
the questions you're likely to have.
How can I tell if my
soldering iron was made during the recall period?
There are 2 ways to tell. The first
and easiest way is to look at the cord on your iron. If it says
"Gold Mark," it was manufactured during the recall period and
should be sent to Cooper Hand Tools.
The other way to tell is to
remove the tip and see what dates are stamped on the heating
element. The date will appear as MONTH YEAR (eg. Nov 06).
Sometimes the nut can be welded into place from use. If so,
check your cord as above. If the date falls within the recall
period, it should be sent to Cooper Hand Tools.
What if my iron isn't
broken and works fine?
Cooper Hand Tools has very generously
offered to replace any iron manufactured during the recall
period. In fact, they are encouraging people to send back irons
that work just fine (or not). Just check for the dates first.
When in doubt, send the iron to Cooper Hand Tools.
Who will pay for the
postage?
Cooper Hand Tools will pay for the
postage both ways.
Once you contact Cooper Hand Tools about your return, they will
email you a UPS label.
What about the tip on my
iron?
Don't send your old tip to Cooper Hand
Tools as it will not be returned to you. The good news is that
every iron comes with a bright, shiny new tip.
Does this apply only to
Weller 100 soldering irons purchased from Volcano Arts?
No, all Weller 100 soldering irons are
being recalled. No matter where you bought it, contact Cooper
Hand Tools for a replacement iron.
Can I send my soldering iron
to Volcano Arts?
No, please don't. The irons are being replaced free of charge by
the manufacturer. We want our customers to have the best
service, and we are confident that Cooper Hand Tools will take
care of any problems or questions in a friendly and
informational way. We've enjoyed working with them for years and
this is the first time there's been a problem of any kind.
Contact Information
Call to set up your return first: 800.476.3030 ext. 1
(8:00am to 5:00pm ET, M-F)
Send your iron (without the tip) to:
Weller / Recall
1000 Lufkin Rd
Apex NC 27539
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